I am currently working with Philips, as a UX designer. I'm passionate to improve lives of people through design and constantly looking to learn new things.
I enjoy baking, hand lettering and watching cartoons!
Designed conversational interfaces for Philips IT chatbots, optimizing information sourcing for field service engineers and reducing service calls by 30%.
Streamlined the conversation design process for Philips Design Language System by curating the Conversation Design starter toolkit.
Facilitated design thinking and co-creation workshops with a goal to reduce product manager attrition rate at Philips.
Redesigned survey email invitation after extensive user research which resulted in a 60% increase in click rate.
Crafted first-of-its-kind UX maturity model for Philips IT to calibrate whole IT services and tools, to be at and go beyond industry standards.
Worked and collaborated with multiple stakeholders on a range of design projects related to payments and finance including new feature inclusion, data informed design enhancements and compliance for Samsung Pay India features commercialisation.
Led redesign initiatives for UPI payments and proposed simplified savings solution for Indian users.
Worked on device differentiating use cases with 5G.
Created multiple service and product offerings on personalised learning experiences for schools, parents and students.
Conducted extensive user research activities to develop a deeper understanding of customer expectations, service design tools, methods, and strategized numerous frameworks for different stages of service.
Proposed a business model in healthcare sector for faster and secure human organ transportation in India.
Designed a range of quirky products out of industrial grade alumina ceramic rejects for impulsive shopping needs.
Major projects: Simple product design, Technically complex project, Cognitive ergonomics, Interaction design, Inclusive design project, Design for special needs, Disruptive innovation, Systems project
Awarded for demonstrating inspiring Philips Behaviors
In the field of personalization, AR and 5G
Participation entries for both group as well as individual idea submission shortlisted under Top 6 innovations.
For creating winning ideas, inspiring fellow designers along with single handedly managing Samsung Pay UX.
For optimising and conceptualising new feature requirement for Samsung Pay.
Showcased functional prototype of smart belt which can monitor daily health parameters.
A quick glimse of the projects I've worked in the past.
Reach out to me for any opportunity or to chit-chat about a project. I would be happy to discuss.
Currently in Bangalore